Courses and programs

People Management Skills Program (PMSP)

A course for current and aspiring clinical and non-clinical managers across NSW Health.
  • Develop the skills that build effective people management.
  • Create working environments that  enhance patient care.
  • Engage with highly-skilled facilitators.
  • Learn in a supportive group environment.
  • Six-month blended learning course, comprising:
    • Initial two-day interactive workshops.
    • Self-paced e-learning.
    • Workplace implementation project as agreed with your line-manager.
      Final workshop, presentation and   reflective discussions.

The PMSP course assisted me to translate theory and skills I had learnt as a clinician from a clinical environment into a leadership role. The course project enabled me to lead and influence a whole of hospital change. It has inspired me to continue to develop my leadership skills to be more effective in leading systems improvements and influencing change as a senior clinician.
Far West LHD Medical Professional, November 2016

For more information and to see course availability in your area contact us at

  • Up to 6 months
Locations and frequency
  • Enrolments are accepted twice each year. All NSW Health organisations are notified prior to enrolments opening
  • Workshops are delivered at the request of NSW Health organisations or participants can enrol in a centralised course
  • Contact the Management Development Unit for more details
    T: 02 9844 6136
  • NSW Health managers
  • Staff acting in management roles or staff in a managerial development pathway
  • NSW Health project managers
Learning outcomes
  • Demonstrate skills to coach and mentor
  • Successfully manage change in line with the organisations values
  • Exemplify advanced communication skills and effectively build relationships to initiate and undertake critical conversations
  • Apply conflict resolution skills to reach a mutually acceptable solution
  • Formulate strategies to influence and negotiate in the health context
  • Prepare, present and facilitate an idea for change
  • Apply the principles of emotional intelligence to effectively lead and build teams