People Management Skills Program (PMSP)

Form meaningful connections, enhance capabilities and create safe, healthy working environments which contribute to a better human experience and improved patient outcomes.

Positive, committed management is essential in guiding the direction of our workforce and enhancing the patient and caregiver experience across NSW Health.

PMSP offers an integrated approach to effectively support teams and positively manage challenging situations.

In 2021, 960 NSW Health managers from 35 organisations participated in the revised virtual program.

The program continues in an interactive, virtual format and is accessible to all NSW Health people managers. Participants build capabilities, share experiences and network with colleagues from across the state.

Enrolments are closed for Cohort 3. Join our Expression of Interest list to receive notifications for Cohort 4.


  • Module 1 - The Humanistic Manager
  • Module 2 - Elevating Communication
  • Module 3 - Evolving Team and Culture
  • Module 4 - Managing with Purpose
  • Module 5 - Delivering Impactful Presentations
  • Module 6 - Change Management
  • Further information on the content, learning outcomes and registration process can be found in the Program Guide
  • NSW Health managers or staff acting in a role with people management responsibilities
  • Enrolments are accepted twice each year. All NSW Health organisations are notified prior to enrolments opening
Duration and elements
  • Modularised design - six modules, each 4-hour virtual interactive classrooms
  • Learning experience tailored to suit participants' availability - delivered as 4-hour workshops or a full-day format
  • Modules are scheduled weekly and may be completed over a 3 – 8-week period
  • Includes 6 optional eLearning modules
  • Two intakes a year in Autumn and Spring