Courses and programs

Business Writing in Healthcare


Welcome to the "Business writing in healthcare" web-based resource.

This mobile webpage is designed as a point-of-need tool that users can quickly access to assist in writing correspondence. Choose from various writing genres to build capacity to consistently produce high quality documents in line with NSW Health expectations.

There is no start or completion point to this tool. It has been designed as a mobile webpage so users can access specific writing genres at short notice and as needed.

A certificate is issued on completion.


This web-based resource will assist you to:

  • Identify the purpose of ministerials, briefing notes, letters, emails and memos
  • Use the appropriate format for writing executive correspondence
  • Communicate effectively the main message and the essential details
  • Construct clear concise communique when corresponding with the Ministry of Health and other pillars, other staff and the public.


This webpage is suitable for Senior managers and people in senior admin support roles.