Virtual Care Education and Training
The onset of the COVID-19 pandemic has launched virtual care as a rapidly growing modality for care delivery to individuals who might not otherwise have access. While a number of positive outcomes have been reported, further consideration of clinician education and training is required to support this rapid growth.
A key implementation outcome of the NSW Health Virtual Care Strategy (2021 - 2026) is to understand the expected values, behaviours and skills required of clinicians for virtual care preparation and practice.
The NSW Health Virtual Care Education Framework 2022 - 2026 outlines the necessary education guidelines, frameworks and resources for building the confidence and capability of the NSW Health workforce.
NSW Health Virtual Care Education Framework 2022 - 2026
Developed by the Health Education and Training Institute, in partnership with the NSW Health Virtual Care Taskforce, NSW Health clinicians and virtual care experts, the Virtual Care Education Framework promotes a consistent, statewide approach to education that supports the delivery of safe, quality, patient-centred virtual care.
The 7 Domains of education principles
Underpinned by global thinking in education, training and health workforce learning approaches, the seven domains provide evidence-based principles that can be used to enact virtual care best practice in education programs.
My Health Learning resources
Introducing virtual care in consumer conversations
Establish a confident telepresence in a virtual care environment
Determining the suitability and appropriateness of virtual care with consumers
Collaborating to conduct patient assessment with virtual support
Curriculum Interventions and Pedagogical Approaches for Virtual Care: A Literature Review
This document reviews the literature relating to curriculum and pedagogical approaches for preparing both current and future clinicians to deliver virtual care. It is presented in two parts:
- Part A - provides an overview of the values, behaviours and skills required for virtual care delivery
- Part B - outlines the education guidelines, frameworks and resources for building the capacity of the workforce to deliver virtual care.
Journal papers and articles
- Curriculum Interventions and Pedagogical Approaches for Virtual Care Delivery: A Scoping Review (SAGE Journals, November 2022)
- Education guidelines, frameworks and resources for building virtual care capacity: An integrative review (SAGE Journals, January 2023)
- Australian statewide virtual care competency-based education framework for the healthcare workforce: a Delphi study (Taylor & Francis Online, February 2023)