Description

Welcome to the Face to Face workshop - Personal Safety.

This face-to-face workshop discusses how to recognise escalating conditions and signs of impending violence, and how to apply de-escalation techniques to minimise violence.

The requirements for this training are set out in PD2015_001 - Preventing and Managing Violence in the NSW Health Workplace- A Zero Tolerance Approach

This workshop is targeted at staff working in security and duress response; staff working in extremely high risk environments including Emergency Department, Mental Health and Community  Health; and staff working in locations where a local risk assessment has determined there is a potential for violence to occur.

Objectives

After completing this training you will be able to:

• Apply de-escalation and breakaway techniques as a form of violence prevention and minimisation.
• Describe the importance of self, environment and others in relation to violence prevention and management.
• Apply a risk assessment approach to preventing and responding to workplace violence.
• Identify the role of verbal and non-verbal communication in the prevention and management of violent behaviour.
• Use de-escalation skills to effectively manage violent behaviour as it occurs in the workplace.
• Identify and select appropriate response options when confronted with violent individuals.
• Use evasive techniques to maintain personal safety when responding to a violent person.
• Implement local workplace policies and procedures regarding the prevention and management of workplace violence.

Audience

Staff working in security and duress response; staff working in extremely high risk environments including Emergency Department, Mental Health and Community Health; and staff working in locations where a local risk assessment has determined there is a potential for violence to occur.