Courses and programs

Patient Identification and Prodecure Matching


Welcome to the eLearning module Patient Identification and Procedure Matching.

This eLearning module on Patient Identification and Procedure Matching has been designed to support health care workers develop and enhance their knowledge of the National Safety and Quality Health Service Standard 5: Patient Identification and Procedure Matching.

The scenario which forms the basis for the learning activities in this module is designed to challenge learner assumptions. It is premised on the initial mis-identification of a given client and follows their progress through an admission where they receive a number of clinical interventions. Learners follow the story narrative by moving through different scenes and deducing potential issues with patient identification and procedure matching.

The discovery of the error is not revealed until the end of the scenario.

Learners are cast in the role of ‘investigators’ and are asked to explore and discover what went wrong through this patients admission.

A certificate is issued on completion.


Upon completion of this program, in relation to Patient Identification and Procedure Matching, you will be able to:

  • State the importance of patient identification and procedure matching
  • Perform patient identification in accordance with policies and procedures
  • Perform clinical hand-over
  • Perform process matching
  • Report incidents and near misses


This course is applicable for all NSW Health Clinical staff and may qualify for up to 0.3 hrs of Continuous Professional Development.