Description

Welcome to the eLearning module Working with consumers and communities.

The module is for staff who engage with the community to improve safety and quality of health care. It will provide you with an understanding of the benefits of working with consumers and communities to achieve improved health care delivery and health outcomes.

A certificate is issued on completion.

Objectives

On completion of this module, you will be able to:

• Identify benefits of partnering with consumers.
• Apply different strategies/methods to facilitate working with consumers and communities.
• Identify a range of tools and resources to support engaging with consumers and communities.

Audience

This course is applicable for all staff who engage with consumers and the community to improve safety and quality of health care and may qualify for up to 0.3 hrs of Continuous Professional Development.