core-values

CORE values are central to the culture of all NSW Health organisations

The NSW Health CORE Values of Collaboration,  Openness, Respect and Empowerment are at the heart of what we do.

We strive to reflect these values in our workplace  and we have recently implemented an Employee Recognition Program that  recognises these values in action.

HETI was also selected as a finalist in the 2017  NSW Health Awards for our program ‘CORE Chat – Our Values in Action’  that provides NSW Health employees (including  HETI employees) with face-to-face training to enable cultural change.

‘CORE Chat – For  Managers’ can  also be booked through My Health Learning.

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Collaboration
We work together, recognising the contributions of everyone, to build supportive workplaces that produce the best health outcomes.
  • Setting clear expectations on working together to achieve shared goals.
  • Giving staff the opportunity to participate in decisions that affect them.
  • Seeking to understand and discuss without judgement.
  • Using inclusive language
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Openness
We seek to understand new perspectives to learn, grow and continuously improve. We communicate transparently to build a safe and inclusive workplace that values diverse experiences.
  • Demonstrating vulnerability by openly talking about and learning from mistakes.
  • Providing transparent and timely communication.
  • Being fair, approachable and reasonable.
  • Adapting to change and innovation.
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Respect
We value one another and recognise that everyone has talents, ideas and skills to contribute. We are considerate and listen to understand.
  • Demonstrating kindness and compassion for each other’s lived experience.
  • Acknowledging that people are the experts in their own lives.
  • Taking accountability for what we say and how we say it.
  • Listening and making the effort to understand different perspectives.
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Empowerment
We are trusted and enabled to take ownership of our work and goals, make decisions and contribute our unique talents and ideas to advance NSW Health.
  • Promoting accountability in decision making.
  • Enabling learning as part of our daily work.
  • Knowing what matters to staff, patients, families and carers and working to achieve it.
  • Speaking up on issues and safety concerns through appropriate channels.

We strive for individual excellence on behalf of  our patients and our teams, and to deliver the best possible care and services.