Mandatory Training

Mandatory training is training that employees and contractors must complete if they work for NSW Health.

Completing our mandatory training helps us to keep the workplace safe and meet our responsibilities as a NSW Health employee.

The Statewide mandatory training framework has been developed to clearly identify and standardise mandatory training requirements for NSW Health staff. The framework identifies training that is either:

  • a statutory/legislative requirement
  • a requirement of the National Safety and Quality Health Service Standards (NSQHSS); and/or
  • a Ministry of Health Policy Directive.

Requirement for Mandatory Training is reviewed on an ongoing basis by the NSW Health Mandatory Training Standing Committee (MTSC).

Policy Directive PD2016_048 Mandatory Training - Criteria for Approval as a NSW Health Requirement  outlines the process for approval of mandatory training requirements within NSW Health. The process includes the requirement to provide an application to the Mandatory Training Standing Committee (MTSC) requesting endorsement of a mandatory training requirement for NSW Health. This document outlines the evidence required to address six criteria in order for the MTSC to endorse a mandatory training requirement within a Policy Directive or otherwise.

Our Role

As employees of NSW Health, we are required to complete mandatory training as part of our employment responsibilities. The number of training modules we need to complete depends on our role and where we work.

The majority of the mandatory training requirements only need to be completed once. These are usually completed during our orientation or induction with NSW Health.  We may also be allocated training that needs to be completed at set periods i.e. annually, every 3 or 5 years.

All the training that we complete through My Health Learning is recorded on our ‘My Learning’ page. This means that if we change jobs within NSW Health or work in more than one facility we don’t have to repeat ‘Once Only’ training.

Mandatory Training