Courses and programs

MERIT Program


Welcome to the eLearning course Meeting the healthcare needs of refugees. There are two modules in this course. Scroll down to access them.​

People from refugee backgrounds face a number of challenges when accessing healthcare services. Understanding their background and journey can give all healthcare professionals a greater understanding of how to provide best-practice healthcare.

A certificate is issued on completion.


After completing this module you will be able to:

  • State the principles and benefits of the MERIT program for clients and within the criminal justice system.
  • Identify key stakeholders and relationships in the MERIT system, including effective communication strategies for this audience and their needs.
  • Outline the stages of the MERIT process in the criminal justice system and the role of the MERIT caseworker and client.
  • Identify the principles of a well written court report.


This module is designed for MERIT case workers and MERIT teams. It may qualify for up to 0.7 hours of Continuous Professional Development.