Courses and programs

Care Coordination


Welcome to the eLearning module Care Coordination.

This module provides an overview of Care Coordination, which looks at the planning of patient care from admission to discharge. This training is mandatory for all clinical staff, and is based on the information in NSW Health Policy Document Care Coordination: Planning from Admission to Transfer of Care in NSW Public Hospitals.

A certificate is issued on completion.


On completion of this module, you will be able to:

  • Incorporate the five steps of care coordination
  • Use a process framework that facilitates communication during admission and transfer of patient care
  • Involve and engage the patient and careers  in their care continuum
  • Liaise effectively with the multidisciplinary team in the planning for care transitions.


This course is applicable for all NSW Health Clinical Staff and may qualify for up to 0.4 hrs of Continuous Professional Development.