Courses and programs

Grievance Management for Managers (Workshop)


Welcome to the Manage Grievance Early - Managers Workshop.

This highly interactive workshop provides learners with the opportunity to practice their skills in working with staff to address workplace grievances.

A certificate is issued on completion of the learning path.


At the completion of this workshop participants will be able to:

  • Prepare taking action to facilitate the resolution of a grievance between staff members
  • Take action to facilitate the resolution of a grievance between staff members
  • Evaluate the effectiveness of a grievance resolution action between staff members
  • Take further action to facilitate grievance resolution if necessary


This workshop is designed for all managers who require practice with resolution of grievances and may consist of up to 4.0 hrs of Continuous Professional Development.