HETI is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment.
This policy applies only to HETI and not to other companies' or organisations' websites to which HETI is linked.
Collection of Information
Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.
The second type of information that HETI collects is personal information. HETI will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address when you provide it to us. With this information, HETI can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.
Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer or credit card number in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests but it is your choice whether to respond.
How much of your personal information that you choose to disclose to HETI is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or training.
Use of anonymous information
HETI automatically gathers anonymous information to monitor the use of HETI like the numbers and frequency of visitors to HETI and its areas. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve HETI to assure that it is as appealing as we can make it for as many users as possible. HETI may publish or provide this aggregate data to other people.
Use of personal information
HETI will only use the personal information you have chosen to provide us for the purpose for which you provided it. HETI will not use it for any other purpose without your consent.
There will be occasions where it will be necessary for HETI to disclose your personal information to third parties. HETI may be required by law to disclose the information, or HETI may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online, HETI will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number to any organisation or person outside HETI unless you have authorised us to do so.
No sale of personal information
Under no circumstances will HETI sell or receive payment for licensing or disclosing your personal information.
Interacting with HETI
Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online.
HETI operates secure data networks that are designed to protect your privacy and security.
Complaints about Privacy
If you have any complaints relating to online privacy issues on our websites, please notify HETI . While HETI accepts no liability for any material or links posted to the service, we will investigate all complaints.
If we decide to change the HETI Policy, we will post those changes here.
Privacy Contact Officer
HETI's Privacy Contact Officer is the Director of Information Services. Contact details for enquiries relating to privacy are below.
Level 2, 1 Reserve Road
HETI Locked Bag 2030
St Leonards NSW 1590
T: 02 9844 6551
F: 02 9844 6544