Welcome to the eLearning module Conflict Resolution.
The aim of this module is to support harmonious workplaces where staff can feel empowered to address conflict in a responsive way.
The module forms part of the Foundations Program for nursing, medical and allied health staff.
A certificate is issued on completion.
At the end of this module you will be able to:
- identify the causes of workplace conflict
- recognise the impacts of workplace conflict
- respond effectively to workplace conflict
- reflect on your own conflict management style
This course is applicable for all NSW Health Staff and may qualify for up to 0.5 hrs of Continuous Professional Development.