My Health Learning Course Code: 49145772 : Online Survey ID: 40002793
Duration: 2 Hours : Published: Dec 2014
Owner: HETI : Team: District HETI
This course consists of only one module
Welcome to the eLearning module Clinician Disclosure.
These six lessons are designed to develop the skills and understanding required by clinicians to perform Clinician Disclosure with patients or family members immediately following a patient safety incident.
A certificate is issued on completion.
After completing the module of six lessons you will be familiar with NSW Health's open disclosure processes and the links between incident management and open dislcosure; understand clinician disclosure from the perspective of clinicians and patients and families; be able to recognise and apply the key elements in apologising with empathy and confidence; and utilise the STARS tool as an aid Clinician Disclosure discussions.
NSCHS Standard 1.16.2 requires that "The clinical workforce are trained in open disclosure processes'. This course may qualify for up to 2 hrs of Continuous Professional Development
open disclosure, clinician disclosure, apology, sorry, STARS, patient safety incidents, empathy, districtheti, 2014, 49145772