Health Coaching Resource Hub
The Health Coaching Resource Hub is a dynamic repository of resources for all NSW Health staff engaging in health coaching activities. Whether you are experienced in health coaching or commencing your health coaching journey, these curated resources will help you develop capabilities to support your role and optimise outcomes for NSW Health consumers.
Health Coaching
"Health coaching is an approach that is used in chronic disease management and healthcare in general. It involves working in partnership with consumers to guide, empower and motivate them to change their behaviour. Health coaching uses the principles and practices of health behaviour change to encourage goal setting, active learning and self-management. It differs from traditional approaches, where the consumer is provided with information and instructed to do things that the clinician decides is best,” Agency for Clinical Innovation, 2024.
NSW Health Coaching Education and Training Framework
Developed by the Health Education and Training Institute, in collaboration with the Connected Care and Partnerships Team, Ministry of Health (MoH) and NSW Health clinicians and health coaching experts, the NSW Health Coaching Education and Training Framework (the Framework) promotes a standardised evidence-based consistent, statewide approach to education that supports health coaching capacity for NSW health clinicians.
Person Centred Health Coaching
My Health Learning resources are available to support the development of capabilities in person-centred health coaching. Person centred care principles including relationships, therapeutic engagement, self-determination enabling insight, and learning and using a holistic approach are explored in the identified resources.

Communication and Collaboration
My Health Learning resources are available to support the development of capabilities in communication and collaboration. These resources explore principles of health coaching including communication, interpersonal skills and collaboration.
Culturally appropriate communication and collaboration play a critical role in influencing the outcomes of interactions between healthcare providers and consumers, particularly within diverse cultural contexts. Cultural considerations and potential ways of working with Culturally and Linguistically Diverse (CALD) communities are explored in the identified resources.
The ‘Finding Your Way’ shared decision-making model has been developed with mob, for mob. Tools are available for clinician’s and consumers to support shared decision making with Aboriginal people.

Health Coaching Process
Participating in the health coaching process requires specific capabilities inclusive and additional to those required for person-centred health coaching, communication and collaboration. The following resources support health coaching capabilities that aim to empower the consumer during the health coaching process.
You can access My Health Learning resources that support the development of multiple coaching process capabilities. The modules use specific contexts as examples; however, the principles can be applied across many health coaching settings.

Facilitation of Health Coaching Education
Resources are available to support your role as facilitators in the development of health coaching capabilities in others. These resources are designed to support educators in teaching health coaching skills. They include materials for reflective practice, skills-based activities and facilitator development to enhance the delivery of health coaching education.

Further Resources to Support Health Coaching
Additional NSW Health and government resources that support the development and delivery of education to enhance health coaching capabilities:
- Consumer Enablement: A Clinician's guide
- All of Us: A guide to engaging consumers, carers and communities across NSW Health
- NSW Government Get Healthy Service
- Elevating the Human Experience - Our Guide to Action
- Future Health Guiding the next decade of care in NSW 2022-2032: Report
- Integrated care for patients with chronic conditions - Integrated care (nsw.gov.au)