Stakeholder Analysis

Implementation of “The Governance Guide”

Stakeholder Identification

A stakeholder can be described as a member or a system who affects or can be affected by an organisation’s actions.

An understanding of stakeholders who are important to a health service will assist with planning and implementing activities. To do this, it is important to identify who they are and what their contribution is relating to the health service and delivery of patient care.

Stakeholder analysis is a stage in the implementation of The Governance Guide. The aim of this resource is to assist with identifying and analysing potential stakeholders.

The first step in this process is to identify relevant stakeholders. Completing the table below may assist with this process.

Question	Name	Stakeholder position/description	Stakeholder interest	How will this be received?
Who has an interest in this framework implementation? Who cares?	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.
Who has an interest in the results?	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.
Are there additional people whose support is required for the success of the implementation?	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.
Who has decision making authority with respect to the implementation?	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.
Who will be affected by changes resulting from implementation of this framework?	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.

Stakeholder Analysis

The second step in this process is to analyse the stakeholders you have identified.

Use the table below to sort your list of stakeholders into categories. Not all stakeholders are equal, so not all categories need to be given the same degree of influence over how your implementation will be planned, carried out and acted upon.

Guidelines:

Inform: Who really needs to know? Who wants to just be kept in the know?

Consult: Who wants to have some input on the implementation? Whose input do you need in order to clarify the implementation priorities?

Engage: Who is going to work with you? Who is going to action the implementation plan? Who will be affected by the change? How will you manage people who are not happy with the changes being made?

Decision makers: Who is going to use the recommendations to make decisions?

Self Assessment	Prioritisation	Action plan development	Action plan implementation	Evaluation
Inform	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.
Consult	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.
Engage	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.
Involve in decision making	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.	Click here to enter text.

Stakeholder Engagement

The third step in the process is to commence engaging your stakeholders. You may choose to engage stakeholders through a number of options depending on the size of your organisation/service/department and what resources are available to you:

Forums

Focus groups

Surveys

Meetings

Newsletters

In selecting the method of stakeholder engagement it is useful to look at what avenues are already available to obtain stakeholder buy in. For example tabling “The Governance Guide” for discussion at existing meetings at various levels of the organisation as a first step (from department level up to LHD/SN Board and Executive level). You may be able to complete a short presentation for groups that need to understand the purpose of the document to get “buy in” from key individuals. Ensuring also there are a number of people given the responsibility to “spread the word” with a view to then arranging additional events such as strategic planning sessions, forums and focus groups will assist with drilling down the needs of individuals and developing the action plan for implementation.

Adapted from the Internal HETI Evaluation Manual November 2013