People Management Skills Program

The People Management Skills Program (PMSP) is a course for current and aspiring NSW Health managers who want to improve their people management skills and performance.

Registrations will be OPEN between 12 February 2018 and 23 March 2018.

For more details, you can view or download the People Management Skills flyer, and refer to the enrolment instructions required for registering for the course.

About People Management Skills

The People Management Skills Program facilitates the development of the eight core skills that serve as building blocks for effective staff and stakeholder management:

  • Leading and building teams
  • Coaching and mentoring
  • Critical conversations
  • Managing change
  • Effective communication and relationship building
  • Conflict resolution
  • Influencing and negotiation and;
  • Presentation and facilitation

Course description

Effective people management facilitates the creation of positive working environments that enhance patient care. The course is targeted to clinical and operational health managers at all organisational levels, as well as employees acting in or aspiring to roles with people management responsibilities.

The program consists of:

  • eight online modules
  • an initial two-day face-to-face workshop
  • a workplace implementation project, and
  • a final half day workshop and poster presentation.

Blended course delivery

Blended learning utilises action-based learning, specific work-based projects and coaching to enable participants to apply new knowledge, practice emerging skills and reinforce new behaviour. It also has the additional advantages of minimising time away from the job and enabling self-directed learning supported by online materials available 24/7.

The PMSP Blended Course requires attendance at face-to-face workshops and evidence of workplace implementation. Face-to-face sessions are supported by eLearning modules that reinforce people management theories and provide practical examples of how these can be applied in the workplace.

Course locations

Face-to-face workshops will be held at locations throughout New South Wales.

Contact us for more information at

  • Method : Online , Instructor Led
  • No prerequisites
  • Not mandatory