HETI Online Course Code: 39973752 : Online Survey ID: 40002793
Legacy Course Code: DEV921
Duration: 30 Minutes : Published: Aug 2013
Owner: HETI : Team: District HETI
This course consists of one module and a quiz
Welcome to the eLearning module Addressing Workplace Concerns - Your Guide to Grievance Resolution.
This learning program will help you determine what to do if you have a workplace concern or if a workplace concern is raised about you. These concerns are sometimes referred to as grievances.There is also a quiz for the module Addressing Workplace Concerns - Your Guide to Grievance Resolution.The quiz contains 6 questions and requires a score of 80% or more to pass.
A certificate is issued on completion of the module and the quiz.
Addressing Workplace Concerns - Your Guide to Grievance Resolution Module
Addressing Workplace Concerns - Your Guide to Grievance Resolution Quiz
By the end of this session you will be able to identify:
- Your role and responsibilities for resolving workforce concerns in line with the NSW Health CORE values and Code of Conduct
- What is and is not a grievance
- When the option of self-resolution is appropriate
- Supported options for resolution when self-resolution is not appropriate
- Actions you can take to assist resolution of a workplace concern
This course is applicable for all NSW Health Staff and may qualify for up to 0.5 hrs of Continuous Professional Development
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