Privacy policy

HETI is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.

This policy applies only to HETI and not to other companies' or organisations' websites to which HETI is linked.

Collection of information

Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.

HETI collects two types of information. The first type is anonymous information. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us.

The second type of information that HETI collects is personal information. HETI will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address when you provide it to us. With this information, HETI can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.

Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer or credit card number in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests but it is your choice whether to respond.

How much of your personal information that you choose to disclose to HETI is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or training.

Use of anonymous information

HETI automatically gathers anonymous information to monitor the use of HETI like the numbers and frequency of visitors to HETI and its areas. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve HETI to assure that it is as appealing as we can make it for as many users as possible. HETI may publish or provide this aggregate data to other people.

Use of personal information

HETI will only use the personal information you have chosen to provide us for the purpose for which you provided it. HETI will not use it for any other purpose without your consent.

Disclosure

There will be occasions where it will be necessary for HETI to disclose your personal information to third parties. HETI may be required by law to disclose the information, or HETI may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online, HETI will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number to any organisation or person outside HETI unless you have authorised us to do so.

No sale of personal information

Under no circumstances will HETI sell or receive payment for licensing or disclosing your personal information.

Interacting with HETI

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online.

Security

HETI operates secure data networks that are designed to protect your privacy and security.

Complaints about privacy

If you have any complaints relating to online privacy issues on our websites, please notify HETI . While HETI accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to HETI privacy policy

If we decide to change the HETI Policy, we will post those changes here.

Privacy Contact Officer

HETI's Privacy Contact Officer is the Director Corporate Services. Contact details for enquiries relating to privacy are below.

Building 12, Gladesville Hospital
Victoria Road

Gladesville NSW 2111

Locked Bag 5022, Gladesville NSW 1675

Contact details:

Telephone: (02) 9844 6551

Fax: (02) 9844 6544

Email: heti-info@health.nsw.gov.au